Who provides the service?
SWITC provides interpreters and translators with the assistance of Vision Australia, OnCall Interpreters and Translators Agency, and a number of Aboriginal and Torres Strait Islander organisations. The expertise and experience of our partner organisations ensures that you receive a quality service that is both culturally and linguistically appropriate. These organisations are all dedicated to the highest standard of service through ongoing education and continuous improvement.
Vision Australia is the leading provider of blindness and low vision services in Australia. They are a living partnership between people who are blind, sighted or have low vision. They are united in their passion that in the future people who are blind or have low vision will have access to, and fully participate in, every part of life they choose. Vision Australia facilitates Braille translations for SWITC.
Deaf Services Queensland
Deaf Services Queensland is the largest provider of Deaf-specific services in Queensland, including a large pool of accredited and highly skilled Auslan (Australian Sign Language) interpreters. Their vision is to see Deaf people empowered, connected and achieving. Deaf Services Queensland provides Auslan/English interpreters for SWITC.
Oncall Interpreters and Translators Agency
Oncall Interpreters and Translators Agency supplies accredited interpreters and translators in over 80 languages in a range of formats, e.g. onsite, telephone, simultaneous and voice over. Oncall also serves as an education and training platform for SWITC by sharing their extensive knowledge of culturally and linguistically diverse communities in Queensland.
Indigenous agencies and organisations
SWITC liaises with a range of Indigenous organisations to secure interpreting and translating services for Aboriginal and Torres Strait Islanders. SWITC also engages the cultural knowledge of these organisations to ensure full access to services in the most appropriate way. These organisations include Wu Chopperen, Aboriginal Legal Services, and community justice groups.
Real Time Captioning is a rising need within the work place and community. Primarily requested through Reporters Inc, the free lance captioners once booked, attended anything from a public forum, to group counselling sessions. Real time captioning is best suited to clients who once had the ability to hear in groups and/or public settings, but due to hearing loss now find it difficult to understand and follow the appointment.
Phoenix Hearing Instruments
Phoenix Hearing Instruments supply many different amplification systems (large and small), to help your clients hear better. Phoenix Hearing instruments supplys hearing loops to SWITC clients. Audio induction or hearing loops are able to let your clients hear in even the most challenging situations. Using a personal neckloop or 'silhouette coupler' through to a room loop or a loop around a larger area like an auditorium can be a great solution for public forums. Although mostly used in conjuciton with hearing aids or cochlear implants, a number of loop receivers can deliver the same benefits.